Privacy Policy

Introduction

JMR Roofing ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal information we collect when you visit our website or contact us, how we use it, and what rights you have over it. This policy is written in plain English and applies to jmr-roofing.co.uk.

Who We Are

JMR Roofing is a roofing contractor based at 84 Ryecroft Street, Stapleford, Nottingham, NG9 8PN, serving Nottinghamshire, Derbyshire and Leicestershire. If you have any questions about this policy or how we handle your data, you can contact us at jmrroofing@mail.com or on 07944 099683.

Information We Collect

We collect information you give us directly, such as your name, email address, phone number, property address and any details you share when you fill in our contact form, request a quote, or call or email us. We may also collect basic technical information automatically when you visit our website, such as your browser type and general location, to help us understand how the site is used and to keep it working properly.

How We Use Your Information

We use your information to respond to enquiries, provide quotes, arrange surveys and carry out roofing work you've asked us to do, and to keep records of work completed for warranty and accounting purposes. We do not sell your personal information to third parties, and we won't use your contact details for marketing unless you've clearly agreed to that.

Legal Basis for Processing

We process your information because it's necessary to respond to your enquiry or carry out a contract with you (for example, when you book a job), or because we have a legitimate business interest in doing so, such as keeping records of completed work. Where we rely on your consent, such as for marketing communications, you can withdraw that consent at any time.

Sharing Your Information

We may share your information with trusted third parties who help us run our business, such as our website hosting provider, accounting software, or, where relevant, material suppliers for a specific job. We only share what's necessary, and we don't share your information with anyone for their own marketing purposes.

Our website may use cookies or similar technologies to help it function properly and to understand how visitors use the site. You can control or disable cookies through your browser settings, though some parts of the site may not work as well if you do.

Data Retention

We keep personal information for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting or reporting requirements, such as warranty periods on completed work. After that, we securely delete or anonymise it.

Your Rights

Under UK data protection law, you have the right to ask what personal information we hold about you, to ask us to correct anything that's inaccurate, to ask us to delete your information, and to object to or restrict how we use it in certain circumstances. To exercise any of these rights, contact us using the details above. You also have the right to complain to the Information Commissioner's Office (ICO) if you're unhappy with how we've handled your data.

Children's Privacy

Our website and services are intended for adults arranging roofing work on their property. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time, for example if we start using a new tool or service that handles personal data. Any changes will be posted on this page with an updated revision date.

If you have any questions about this policy or how we handle your information, please get in touch at jmrroofing@mail.com or 07944 099683.